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Email issues

Once again we seem to be suffering from intermittent problems with our email server, for certain email accounts. As a consequence we are not certain that all emails are getting through to the museum, if it is important please re-send the email; or call us on 01636 707170 (10am to 3.45pm).

This is in addition to the previous intermittent glitch that will not let us reply/answer to some emails that have arrived from hotmail accounts. These keep getting bounced with a security error message about the validity of the accounts.

The staff & volunteers are printing out received emails and then replying using non-museum accounts.

So if you have a hotmail account  and you’re in urgent need to contact us and ned a reply so we still suggest that you revert to the good old telephone 01636 707170; this does have an out of hours answerphone so please leave a message and we’ll get back to you.

Hopefully normal service will return soon, but messages can also be relayed via our Twitter feed and Facebook account,

We’re sorry for any inconvenience caused by this temporary glitch.



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