We’ve won a
VisitEngland 2019 Welcome Accolade
We have recently been advised that we are the winner of a 2019
Visitor Attraction Accolade in the Welcome category, which recognises that we
are one of the outstanding visitor experiences on offer across the country.
Our Award follows a VAQAS (Visitor Attraction Quality
Assurance Scheme) assessment last autumn and was awarded based on the score
they gained during a secret visit by the VisitEngland assessor.
Our Award was one of only six (6) made this year in the East
Midlands and of seventy three (73) across the country
The following statement was issued by VisitEngland Director
Andrew Stokes:
“England’s attractions provide visitors with amazing
experiences and these accolades recognise the outstanding customer service and
quality on offer across the country.”
He continued, “From Best Told Story interpretation to Hidden Gem and
overall Gold, these accolades show that there is an attraction capable of
capturing everyone’s imagination creating lasting memories and spreading the
economic benefits from tourism.” In conclusion, “The 73 attractions are being recognised as a
result of the exceptional experience they provide visitors from story-telling
to food and drink and from customer service to overall winners.”
Howard Heeley responded on behalf of the museum trustees. “We
are honoured to have been recognised in this way by VisitEngland. This Accolade
is a tribute to all of the hard work put in by the museum members and our
staff, each and every day the we are open to the public; well done to all of
them!”
Footnotes.
Introduced by VisitEngland in 2014, the Visitor Attraction
Accolades are available to members of the VAQAS scheme. They include the Welcome
Accolade, Hidden Gem, Best Told Story, Quality Food and Drink and
the Gold Accolade for all-round top-scoring attractions.
VisitEngland’s Accolades are designed to celebrate
excellence within the visitor attraction sector and showcase those businesses
in our VisitEngland Visitor Attraction Quality Scheme that go the extra mile to
provide a high quality day out. This could be through a warm welcome, an engaging
story, a delicious lunch or the overall visitor experience. Accolades are given
for the following categories: Welcome, Best Told Story, Quality Food &
Drink, Hidden Gem and Gold.